PCOC Power Hour - Keep Them Coming Back

PCoC Power Hour February

Keep Them Coming Back

Why People Buy Local, and Why They Don’t

Growth isn’t just about getting customers through the door. It’s about giving them a reason to return.

Join us for the February PCoC Power Hour, a focused, one-hour conversation centered on customer loyalty, retention, and the real reasons people continue to support local businesses or quietly drift away.

This month’s Power Hour will feature a moderated panel of local business leaders sharing honest, real-world insight into:

• What actually makes customers come back

• Where businesses unintentionally lose repeat customers

• How consistency, connection, and follow-up build loyalty

• Small changes that lead to long-term customer relationships

This Power Hour also falls on the Lunar New Year, a time traditionally associated with renewal, intention, and long-term prosperity... a fitting backdrop for a conversation about building relationships that last.

What to expect:

• A practical, moderated panel discussion

• Real examples from local businesses

• Clear takeaways you can apply immediately

• A structured one-hour format that starts and ends on time

• Lunch included

Whether you’re focused on improving customer experience, increasing repeat business, or strengthening your connection to the community, this Power Hour is designed to help you move forward with intention.

PCoC Power Hour
One hour. One topic. Real insight. Local impact.