Description

Is your business losing customers without even realizing it?

Most businesses don't lose customers because of one big mistake.

They lose them because of small frustrations that add up over time.

❌ Calls that aren't returned
❌ Confusing websites
❌ Wrong business hours online
❌ Lack of follow-up
❌ Unclear processes
❌ Missed opportunities to connect

We call that the Friction Gap.

Join us for June's PCoC Power Hour:

MIND THE FRICTION GAP

Finding What's Costing You Customers and Fixing It

In this interactive workshop, we'll help you identify the hidden frustrations that may be costing your business customers and explore practical ways to improve the customer experience.

We'll cover:
✔ How to identify friction points
✔ The Customer Journey Audit
✔ The New Neighbor Test
✔ Simple fixes that create better experiences
✔ How to keep friction from coming back

The good news?

Most businesses don't need a bigger marketing budget.

They need fewer customer frustrations.

🍽 Lunch included from Babr's Catering - (Chopped brisket & Pulled pork sliders, Green chili mac and cheese, baked beans, salad, & dessert)
📍 Pampa Chamber of Commerce - 200 N Ballard St, South Entrance
🕛 Noon

One Hour. One Topic. Real Insight. Local Impact.